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Privacy Policy

Last updated: November 25, 2025

At Lumo Coffee, we're committed to protecting your privacy and being transparent about how we handle your data.

Information We Collect

Account Information: When you create an account, we collect your email address and display name to provide our services.

App Usage: We collect recipe data, equipment information, and tasting feedback you provide to power AI recommendations and improve your experience.

Payment Information: When you purchase AI credits, payment processing is handled by Paddle, our secure third-party payment processor. We do not store your full payment card details.

Analytics: We use standard web analytics to understand how people use Lumo and improve the experience.

How We Use Your Data

  • Provide and improve our espresso recipe services
  • Power AI recipe generation and personalization
  • Provide customer support
  • Process credit purchases and manage your account
  • Analyze and improve our service
  • Send important product updates (you can opt out)

Your Recipe Data

Your recipes are private by default. You control what gets shared with the community. We never sell your data to third parties.

Data Security

We use industry-standard encryption and security measures to protect your data. All communications are encrypted via HTTPS. Your data is stored securely using Firebase with strict access controls.

Your Rights

You can request to view, export, or delete your data at any time. You can unsubscribe from non-essential emails with one click. For any privacy concerns, contact us at support@lumo.coffee.

Cookies & Tracking

We use essential cookies for authentication and preferences. Analytics cookies help us improve Lumo. You can disable non-essential cookies in your browser settings.

Third-Party Services

We use third-party services for:

  • Payment processing: Paddle
  • Authentication & Database: Firebase (Google)
  • AI Services: OpenAI
  • Analytics: Google Analytics

These services have their own privacy policies and handle data according to their terms.

Changes to This Policy

We may update this privacy policy occasionally. We'll notify you of significant changes via email or in-app notification.

Questions? Contact us at support@lumo.coffee